Memo

 

  To: Our Valued Members
  From: Distribution-Publications, Inc. (DPI)
  Subject: Downtime Notice - February 12, 2020
and February 17, 2020


 

Due to an upgrade and testing required for network infrastructure upgrades in our building we experienced unplanned downtime on Wednesday, February 12, 2020 between approximately 9:00am and 3:00pm, PST. This impacted access to www.dpiusa.com. We worked with AT&T to limit this downtime as much as possible, but our best plans were not as successful as expected. We apologize for any inconvenience caused.

Additional work on our network is scheduled for Monday, February 17, 2020 between approximately 10:00am and 12:00pm PST. This may impact access to www.dpiusa.com. We will work to limit this downtime as much as possible.

Please note, our email servers remained in full operation and were not offline. Our email servers will be in full operation on Monday, February 17, 2020, however, because this is federal holiday in the USA our offices will be closed.

If you have submitted any tariff rate filing today via www.dpiusa.com please review your request history at www.dpiusa.com/members/filing_requests to review all requests which have been received in good order by DPI systems.

As per our standard procedure, tariff filing requests received when our offices are closed will be processed and confirmed on the following business day. DPI staff will monitor all databases and infrastructure carefully during this period. Thank you for your cooperation. Please direct all questions to support@dpiusa.com

As per our standard procedure, tariff filing requests received when our offices are closed will be processed and confirmed on the following business day. DPI staff will monitor all databases and infrastructure carefully during this period. Thank you for your cooperation. Please direct all questions to support@dpiusa.com

 

With best regards,

Distribution-Publications, Inc. (DPI)


180 Grand Avenue, Suite 350
Oakland, California 94612
TEL: 1-510-273-8933
or 1-800-204-3622
FAX: 1-510-273-8959
INTERNET: www.dpiusa.com