Memo

 

  To: Our Valued Customers
  From: Distribution-Publications, Inc. (DPI)
  Subject: System Downtime Notice for
Friday-Saturday 18-19Oct2019


 

Due to an upgrade and testing required for electrical power systems in our building we expect a downtime period sometime between 6:00pm PDT on Friday, October 18 and 6:00pm PDT on Saturday, October 19, 2019. This will impact access to www.dpiusa.com. We will work to limit this downtime as much as possible during this period.

Our email servers will be in full operation during this day. Our web and application servers will experience intermittent connection issues during this important maintenance. Requests submitted on www.dpiusa.com may fail to process during this period; DPI encourages all users to submit filing requests after this maintenance period has ended. If you or your staff encounter connection issues with www.dpiusa.com during this period, please review your request history at www.dpiusa.com/members/filing_requests to review all requests which have been received in good order by DPI systems.

As per our standard procedure, tariff filing requests received when our offices are closed will be processed and confirmed on the following business day. DPI staff will monitor all databases and infrastructure carefully during this period. Thank you for your cooperation. Please direct all questions to support@dpiusa.com

 

With best regards,

Distribution-Publications, Inc. (DPI)


180 Grand Avenue, Suite 350
Oakland, California 94612
TEL: 1-510-273-8933
or 1-800-204-3622
FAX: 1-510-273-8959
INTERNET: www.dpiusa.com